FAQS

We’ve provided answers to some of our most frequently asked questions to give you an overview of what to expect in Wayword.

  • Introduction

    Q: What is Wayword?

    A: We’re constantly evolving the way we communicate, and technology has helped us to recognize that there’s always a better, more efficient way to communicate and to learn how to communicate better. Wayword is an interactive experience created to help with communication learning and process for a wide range of ages and skill sets.

    Q: How can I use Wayword?

    A: We’ve made Wayword with as much customization as possible so that you can use Wayword however it benefits you the most.

    Q: Why was Wayword created?

    A: Our intention has always been to create an app that assists with communication learning and vocabulary building. The goal of Wayword is to combine with other learning techniques to lay a solid foundation for assisting the learning process.

    Q: Are there features that you’d like to see?

    A: We’ve built Wayword to help you! We would love to hear your feedback on features you’d like to see and how we might evolve Wayword to better serve your process. Reach out any time by pressing Contact Us in the main menu.

  • How to Use Tiles

    Q: What are Tiles? How do I use them?

    A: Tiles are the primary way of interacting with Wayword. Tiles can be touched to speak the word that they are associated with or dragged to the phrase bar for creating and editing phrases. Tiles also make up Pages and can be dragged to new and editable pages while you are in edit mode.

    Q: How do I view more Tiles?

    A: There are several way that you can view tiles. The first is in Active Pages within My Wayword (this is the screen that you first see when you open the app). Swiping left or right cycles through all of your Active Pages. You can also access your Tile Library through the main menu to view all of your accessible tiles.

    Q: What are Tile Libraries?

    A: Tile libraries are groups of tiles categorized by a specific theme. We’ve grouped tiles in this manner to make them easier to find when creating and editing Pages.

    Q: Can I get more Tiles?

    A: Yes, by subscribing to Wayword you will gain access to all of our specialty tiles.

    Q: Don’t see a Tile that you would like us to add?

    A: We’re going to be consistently adding tiles and collections. The best way for us to do that is by knowing which tiles you’d like added. We’d love to hear from you about tiles or features that you’d like to see in Wayword. Reach out to us any time by pressing Contact Us in the main menu.

  • How to Use Pages

    Q: What are Pages?

    A: Pages are groupings of Tiles. We’ve provided some initial Pages when you first download the app, but we encourage you to create your own. Pages were created to be editable so that you can customize based on your needs.

    Q: How do I use Pages in Wayword?

    A: Pages appear within My Wayword (this is the screen that you first see when you open the app). You can swipe left of right to access all of the pages you currently have Active. Within My Pages in the main menu, you can view a list of all of your pages, along with the ability to Activate/Deactivate them and Delete them. Active Pages will appear within My Wayword, while Deactiveated Pages will not.

    Pages are also meant to be created and editable. To create a new page, click the (+) sign at the top of the screen. The first requirement for creating a new Page is to name the Page (we recommend naming it the subject of the types of Tiles that you are going to put in it). You can then search through your Tile Libraries and drag and drop Tilea onto your new page. When you’ve completed the page, click done and the Page will be saved to your account.

    To edit a page, click on the pencil icon on the upper right side of the screen. This brings you into edit mode. Drag, drop, and delete tiles while in this mode. Click done when you are complete.

    You can also access edit mode from the My Pages item in the Main Menu.

  • How to Use Phrases

    Q: What are Phrases?

    A: Phrases are strings of Tiles in Wayword that can be used to form thoughts or complete sentences. Phrases can be accessed in the Phrase drawer at the bottom of My Wayword or managed through the My Phrases screen in the main menu.

    Q: How do I use Phrases in Wayword?

    A: Phrases can be played by pressing the play button on the left of the Phrase Drawer. To load a new Phrase in the Phrase Drawer click on the icon on the top left of the Phrase Drawer and then press on the Phrase that you’d like to load.

    Q: How do I create a new Phrase?

    A: To create a new Phrase click on the plus icon on the right hand side of the Phrase Drawer. To add Tiles, drag and drop them onto the Phrase drawer, or select a tile that we’ve recommended for you, which magically appears in the Phrase Drawer, by double clicking on it. You can reorder the Tiles within your Phrase by dragging them to the left or right. When you’re done building your Phrase, click the done button on the top right of the screen.

    Q: How do I edit my Phrases?

    A: To edit a pre-existing Phrase, click on the pencil icon on the right hand side of the Phrase Drawer. To edit the Phrase, drag and drop new tiles into the Phrase drawer, or delete a Tile by clicking the X in the top right corner of the Tile you’d like to delete. You can reorder the Tiles within your Phrase by dragging them to the left or right. When you are done editing your Phrase, click the done button on the top right of the screen.

  • Subscriptions

    Q: Why should I purchase a subscription to Wayword?

    A: A subscription to Wayword offers many benefits. With your subscription, gain access to all of the premium tiles, and create unlimited Pages and Phrases.

    Q: What does a subscription cost?

    A: A monthly subscription to Wayword costs $1.99, Quarterly $4.99, and 1 Year for $14.99

    Q: What if I want to cancel my subscription?

    A: You can easily cancel your subscription at any time. On your iOS device click on Wayword within settings. From there click cancel membership. Your membership will now expire at the end of the term that you’ve paid for (monthly, quarterly, or annual). However, we hate to see you go and would love for you to let us know why you’re cancelling by contacting us here.